Device upgrades not working on Atlas OCAP but working on RCA

This is the JP1 beginners forum. There's no such thing as a stupid question in here, so post away, but this forum is just for JP1 users and people considering JP1, non-JP1 users please use the appropriate forum above!

Moderator: Moderators

3FG
Expert
Posts: 3436
Joined: Mon May 18, 2009 11:48 pm

Post by 3FG »

Those learned signals show that the Atlas is sending Cable signals in what is seemingly TV mode. GI Cable is the IR protocol sent by Cable 1376, and the OBCs match the arrow buttons for 1376. Menu matches also.

Please download from the Atlas (make sure that you haven't changed the configuration from when the GI Cable signals were sent in TV mode) and put the RMIR file in the Diagnostics area. Something has to be messed up in the E2 memory.
Mark01ta
Posts: 20
Joined: Fri May 24, 2013 5:53 pm

Post by Mark01ta »

I made a mistake, when I used learning earlier I accidentally used the cable device key.

Here is the learning capture using the tv device:
Image

All of the obcs are correct comparing to the upgrade. Also the learned codes work correctly on the RCRP05B, but none of the buttons work going directly from the atlas to the tv. This makes no sense to me.
3FG
Expert
Posts: 3436
Joined: Mon May 18, 2009 11:48 pm

Post by 3FG »

Then probably the Atlas is sending signals which are too strong or too weak compared to the other remotes. Of course, check the batteries in the Atlas. Then try both using it closer to the TV or farther away. If you can't get farther away, try aiming the remote at the ceiling or the floor so that the IR bounces on the way to the TV.
Mark01ta
Posts: 20
Joined: Fri May 24, 2013 5:53 pm

Post by Mark01ta »

I sit at an angle from the tv about ten feet away. When I get closer to the tv it does work. Is there any way to make the atlas send a stronger signal? I assume not. I'd exchange it at the cable company but I'm afraid they'd replace it with an atlas 1056b03, or is it supported now?

Thank you for all of your help.
3FG
Expert
Posts: 3436
Joined: Mon May 18, 2009 11:48 pm

Post by 3FG »

The 1056B03 is supported in RM2.02a.
Post Reply