and how much did the software writer get paid for writing the software?
... and what is the per minute/per answer charge you are assessed for the tech support here?
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Elliot, once again I feel the need to jump in and try and shed some light on the proceedings. If you read back over the posts in this thread, I think you will find that any remarks that others have made that you consider "snide" were made in response to "snide" remarks of your own. If you wish for others to not treat you this way, maybe you need to check the way you're treating them first.e.axel wrote:Thank you for the attempt to provide constructive sugestions without all the extraneous crap! It helps my disposition immensly...
The Robman wrote:That tells us that the problem is not with the remote, or it's batteries, but with the computer itself (and the software/drivers running on it).e.axel wrote:I only seem to be able to get to the remote by restarting the computer.
e.axel wrote:You guys designed the software!!!!
And now for your latest gem...Capn Trips wrote:...and you paid .... uhhhh .... HOW MUCH for this software?![]()
If that was the first "real suggestion" then what do you call all the advice that you received prior to that, including my suggestions about the printer drivers and the batteries?e.axel wrote:Gee whiz! A real suggestion. Thank you. I will try that.
I checked this on my 8811 and 9800. Both behave the same way, in the case of the 9800, when the LCD is blank, it will not communicate, when it is displaying device/time, it will. The 8811, when the LED stays lit, it will communicate, when it doesn't, it won't.mattg865 wrote:I have the same problem with my 8810w. Sometimes it communicates, sometimes it doesn't. I've tried the battery solutions I've read about, but none of them work. I've seen that when IR.exe says it can't talk to the remote, I then unplug the JP1 cable and the LED on the remote blinks twice. I have discoverd a way that somehow forces the remote to talk to IR.exe. What I do, is that before hooking the remote to the JP1 cable, I hold a button down on the remote that causes the LED to remain lit. Then I connect the JP1 cable to the remote while holding down a button with the LED lit. If the LED goes out, it won't talk. BUT, if the LED remains lit after connecting the JP1 cable, I then release the button that I held that kept the LED lit and it DOES talk to IR.exe. It has worked every time I've tried it. Hope this can help you!
Yes, it's possible that the socket on the end of the cable has bad connections, but without knowing what it looks like there's no way to tell if you can disassemble it or not.e.axel wrote:Is it possible that a socket on the JP1 end is stretched and making intermittent contact? Can I disassemble it?