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Trouble with one computer

 
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vickyg2003
Site Admin


Joined: 20 Mar 2004
Posts: 6954
Location: Florida

PostPosted: Wed Aug 01, 2007 11:19 am    Post subject: Trouble with one computer Reply with quote

I'm not sure if its the time of day or the computer that I use during the day, but I've been opening the page (automatic login) and it will say

View posts since last visit (1)

and when I click on it it will say

No topics or posts met your search criteria

although there are new posts.

I tried deleteing my temporary internet files. I only have one instance of the IE browser open. (at least here)

Is there anything else I can do?
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Mark Pierson
Expert


Joined: 03 Aug 2003
Posts: 3006
Location: Connecticut, USA

PostPosted: Wed Aug 01, 2007 11:52 am    Post subject: Reply with quote

You can try logging off the website and then logging back in. Usually these issues are the result of bad cookies.
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ElizabethD
Advanced Member


Joined: 09 Feb 2004
Posts: 2287

PostPosted: Wed Aug 01, 2007 8:12 pm    Post subject: Reply with quote

Perhaps exiting and then restarting IE after deleting temp files would work?
Also did you try the Refresh button, perhaps it'll do the right thing reloading the page?
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Liz
Tweeking 8910, HTPro/9811, C7-7800, 6131o, 6131n, AtlasOCAP-1056B01, RCA-RCRP05B and enjoying the ride Smile
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vickyg2003
Site Admin


Joined: 20 Mar 2004
Posts: 6954
Location: Florida

PostPosted: Wed Aug 01, 2007 9:18 pm    Post subject: Reply with quote

I tried logging out. I tried clearing temp files. It happens on my work computer only. I'm fine from home on all computers.
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ElizabethD
Advanced Member


Joined: 09 Feb 2004
Posts: 2287

PostPosted: Wed Aug 01, 2007 10:18 pm    Post subject: Reply with quote

Hmmm, I see it too. It said 9 new posts. When I clicked, it returned 7 thread titles.
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Liz
Tweeking 8910, HTPro/9811, C7-7800, 6131o, 6131n, AtlasOCAP-1056B01, RCA-RCRP05B and enjoying the ride Smile
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jimdunn



Joined: 29 Jun 2004
Posts: 544
Location: NSW, Australia

PostPosted: Thu Aug 02, 2007 2:15 am    Post subject: Reply with quote

ElizabethD wrote:
Hmmm, I see it too. It said 9 new posts. When I clicked, it returned 7 thread titles.

I think it always does that.
That just means that the 9 new posts are in the 7 threads returned (more than 1 new post in some threads)
At the moment I get 21 new posts in 9 threads - which is correct.

I think Vicky is describing something different - ie no threads returned at all - which is definitely wrong, and something it never does to me.

Did you try holding in CTRL and/or SHIFT while clicking Reload/Refresh ?

That can sometimes help.

Also when you cleared temp files - did you also delete cookies ?

Mine live at:

Code:
C:\Documents and Settings\Jim Dunn\Local Settings\Temporary Internet Files


obviously your path will be different.

My cookie is called:

Code:
Cookie:jim dunn @ hifi-remote.com/forums


If you didn't already, maybe try deleting yours to see if it helps
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Mark Pierson
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Joined: 03 Aug 2003
Posts: 3006
Location: Connecticut, USA

PostPosted: Thu Aug 02, 2007 4:35 am    Post subject: Reply with quote

vickyg2003 wrote:
It happens on my work computer only.
Certain firewalls reset the IP on fairly short intervals. This causes the forum software to think you're in a new session and forces you to log back in. I used to have this same problem at work myself.
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Ellen



Joined: 03 Aug 2003
Posts: 100
Location: East of the Rock, West of the Hard Place

PostPosted: Thu Aug 02, 2007 5:33 pm    Post subject: Reply with quote

Quote:
It happens on my work computer only.

Vicky, this is your boss's way to tell you to stop cruising the web while you are supposed to be working Laughing
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underquark
Expert


Joined: 20 Jun 2005
Posts: 869
Location: UK

PostPosted: Thu Aug 02, 2007 6:38 pm    Post subject: Reply with quote

Try disabling automatic login. Then set a link/favourite/bookmark/whatever depending upon browser to:

http://www.hifi-remote.com/forums/search.php?search_id=newposts

This takes you to the new posts bit straight off but then prompts you to log in. If your browser supports remembering passwords then let it do so for this site and see if that works.
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vickyg2003
Site Admin


Joined: 20 Mar 2004
Posts: 6954
Location: Florida

PostPosted: Fri Aug 03, 2007 8:27 am    Post subject: Reply with quote

I'll give this a try. Thanks.
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vickyg2003
Site Admin


Joined: 20 Mar 2004
Posts: 6954
Location: Florida

PostPosted: Tue Aug 07, 2007 1:37 pm    Post subject: Reply with quote

My issue was a problem with the IP. My boss had to call them because he couldn't stay logged into payroll. When payroll was fixed, so was the JP1 site.
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