USB driver not found by Windows
Posted: Fri Mar 10, 2023 4:53 pm
It's been a while since I connected to my XSight Touch remote. I tried with a Windows 11 PC and got a "USB device not recognized" and "Unknown USB Device (Device Compatibility Request Failed)" in the Device Manager. So I tried with my old Windows 10 PC that previously worked and got the same error. Tried multiple different USB cables and USB ports. Tried with a 2nd XSight Touch remote. So I've tried with at least two of everything and still can't connect USB to Windows. Any thoughts? Thank you.