USB driver not found by Windows
Moderator: Moderators
USB driver not found by Windows
It's been a while since I connected to my XSight Touch remote.  I tried with a Windows 11 PC and got a "USB device not recognized" and "Unknown USB Device (Device Compatibility Request Failed)" in the Device Manager.  So I tried with my old Windows 10 PC that previously worked and got the same error.  Tried multiple different USB cables and USB ports.  Tried with a 2nd XSight Touch remote.  So I've tried with at least two of everything and still can't connect USB to Windows.  Any thoughts?  Thank you.