Delcom Device Drivers

gfwill · Post by **gfwill** » Thu Feb 05, 2009 3:43 pm

Trying to connect a URC8820 to my computer. When the USB cable is connected to the port the USB option on the IR.exe Interface drop down menu is grayed out and get error message "Unable to find Delcom Device Driver. Downloaded what I thought was the correct driver from the files page, unzipped and placed in \Windows\system 32, but the error is still the same. Please help.

mdavej · Post by **mdavej** » Thu Feb 05, 2009 4:21 pm

IIRC, the 8820 is a JP1.2 remote, so you would not use a JP1 (EEPROM) cable or the Delcom driver. You should be using a JP1.2 (FLASH) cable and the FTDI drivers. Furthermore, I wouldn't just copy the files to the windows system folder. I'd unzip them elsewhere and point the new device wizard to them when you plug in the cable. Then in IR, pick the JP1.x interface.

gfwill · Post by **gfwill** » Thu Feb 05, 2009 5:20 pm

Thanks for the quick reply. When I view the driver details in device manager, it shows that the FTDI driver version 2.2.4.0 is installed and functioning correctly. As you said I do have the JP1.2/3 cable. Bottom line is though, I can't communicate through the cable. Would you please give me some ideas of other things to check? I will remove the Delcom drivers now that I know I don't need it/them.
George

unclemiltie · Post by **unclemiltie** » Thu Feb 05, 2009 6:44 pm

I suspect that if your system is looking for the Delcom driver you have told it that you are using the USB JP1 interface and not the USB JP1.2/3 interface.

Are you sure that you have selected the right interface?

gfwill · Post by **gfwill** » Fri Feb 06, 2009 8:59 am

Don't know of any place that I have told the system what cable I have. I just plugged in the cable, and the drivers were installed. Is there there a place where I can specify the cable? I am baffled. Please help.

mdavej · Post by **mdavej** » Fri Feb 06, 2009 9:05 am

In IR pick JP1.x, the last option in the interface drop down.

Capn Trips · Post by **Capn Trips** » Fri Feb 06, 2009 9:33 am

On IR's General Tab, you can choose JP1.x or JP1 just over the Notes area. To specify a particular type of interface, go to the "Interface>" drop-down and pick yours.

gfwill · Post by **gfwill** » Fri Feb 06, 2009 10:48 am

Sorry to be so thick here, but I still do not understand.
to mdavei
The last option in the interface dropdown is USB, but it is grayed out.
to Capn Trips
Over the Notes area, I have 'Download from Remote". is this the area that you are referring to? If I check this and check ok the response is 'The interface does not appear to have power". I assume they are talking about the remote. Batts are good.

Where can I go from here?

Post by **The Robman** » Fri Feb 06, 2009 10:51 am

Also, are you 100% positive that you have a JP1.2/3 (flash) USB cable and not a regular JP1 (EEPROM) USB cable?

As you implied that the Delcom drivers installed when you plugged the cable in, that tends to imply that you have a JP1 (EEPROM) USB cable.

gfwill · Post by **gfwill** » Fri Feb 06, 2009 11:26 am

I bought my cable from Tommy Tyler, and it is labeled Jp1.2/3

Post by **vickyg2003** » Fri Feb 06, 2009 11:31 am

Trying to connect a URC8820 to my computer. When the USB cable is connected to the port the USB option on the IR.exe Interface drop down menu is grayed out and get error message "Unable to find Delcom Device Driver. Downloaded what I thought was the correct driver from the files page, unzipped and placed in \Windows\system 32, but the error is still the same. Please help.

When using a JP1.2 USB device, select JP1.x from the inerface menu. USB is for the JP1 interface3 cable.

unclemiltie · Post by **unclemiltie** » Fri Feb 06, 2009 11:32 am

What version of IR are you using?

If you are using the current version, just below the big download/upload buttons on the general tab and just above the notes window you should see a few radio buttons, one of which says "JP1.x" Is that selected? If not, IR is trying to read from a JP1 interface and not a JP1.2/3 interface.

If you don't see that radio button, then you are not using the most current version of IR so you need to go get it. I don't remember when the JP1.x interface support went in, but it was a while back.

Capn Trips · Post by **Capn Trips** » Fri Feb 06, 2009 11:38 am

gfwill wrote: Sorry to be so thick here, but I still do not understand.
to Capn Trips
Over the Notes area, I have 'Download from Remote". is this the area that you are referring to?

Where can I go from here?

What version of IR are you running? The "Interface>" drop-down list should have FOUR choices in the top section (before the horizontal line and "Driver Status" and other options):
JP1 Parallel
JP1 Serial
JP1 USB
JP1.x (USB or serial)

Have you selected the fourth one?

As for the display, in current versions of IR, below the UPLOAD/DOWNLOAD buttons there is a row of selectable choices for either: JP1.x; JP1 EEPROM:Autodetect; Force <=2K; Force >=4K.

If you do not see these, then you have a very old version of IR.exe and need to update it.

Post by **vickyg2003** » Fri Feb 06, 2009 11:54 am

I believe JP1.2 support was added in IR 7.0 which came out in 2006. It looks like the user has a very old version of IR.

mdavej · Post by **mdavej** » Fri Feb 06, 2009 12:49 pm

Get IR 7.15 and the RDF files from HERE. May as well download either KM or RM and the Maps and Images while you're there. You'll need them eventually.

Where did you get the version you're running now?

JP1 Remotes

Delcom Device Drivers

Delcom Device Drivers

JP1.x interface problem