Built an Ultra kit, and 15-2116 won't connect

[own6volvos]

New into the JP1 crowd and starting off on a low point. Ordered a Ultra kit from filebug.com, soldered it together, and all seemed well. If I plug it into my Radioshack 2116 one direction, the screen shuts off on the remote, and no buttons work. If I stick it in the other direction, the thing goes into a loop of restarting every few seconds. Neither of these two connections will allow the IR software to connect to the remote. It just errors out.

When it is plugged in where the screen turns off, I get the "No response from interface" error.

When it is plugged in and the remote starts restarting, it tells me "No Response from the Remote"

What the heck is going wrong? I have double checked everything from the kit instructions, and also gone at it with my multimeter to check if there are any shorts between traces. None were present.

[Mark Pierson]

Have you tried it with and without batteries?

If all else fails, you may want to try a full MFR RESET of the remote (which will restore everything to the factory defaults).

[own6volvos]

When I follow the remotes instruction manual on resetting the remote to the "t", it goes through the process, than it changes nothing. It still has all the same numbers programmed for each interface. Maybe I should have just gone for a URC 9910?

[Capn Trips]

When I follow the remotes instruction manual on resetting the remote to the "t", it goes through the process, than it changes nothing. It still has all the same numbers programmed for each interface. Maybe I should have just gone for a URC 9910?

I'm not sure what the above means ("numbers programmed for .. interface"???). In any event, two suggestions:

First, the FULL FACTORY reset referred to above is NOT found in the manual, so you can't follow it to a "t". After pressing the green "p" button for a while, press "rec" and you will then have the option appear on the LCD allowing a full mfr reset.

Second, presuming your cable is, in fact properly constructed and you have no opens or shorts, my experience with several 2117s (twin to the 2116) is that the interface, when properly connected, works only if I have realtively weak batteries. Brand new powerful batteries don't allow the computer to "speak" to the remote. Similarly, removing the batteries results in no communication, either. It works only if I have weak batteries (or I fool it into thinking new batteries are weak by reversing one to upload and download).