JP1 Remotes

Hi Alan

I followed your instruction to enable the custom remote for web-based slingplayer - http://answers.slingbox.com/message/32548#32548.

I copied the custom remote folder to the location which was indicated in the instruction.... C:\Users\..<User>..\AppData\Roaming\Sling Media\WebSlingPlayer\Remote\Custom Remote\ (for Vista for my Win OS). However, the web-based slingplayer does not seem to pick up the custom remote skin - I did not see any place on the screen that I could select "remote key" to show the display of the custom skin after installing the new folder.

Have I missed any step...? appreciate your help if possible...

Cheers

You can't select it from the Web-based player (Worst piece of software I have ever dealt with). But if you run up the standalone Slingplayer and select it from within that program it should then subsequently appear in the standalone player.

I just tried this alternative - it did not pick up. I had the desktop player running - the custom remote skin appeared, then I brought up the webplayer - it disconnected the desktop player, but it did not show up the custom skin ultimately

yeah agree with you that the web player is bad in this regard especially the web player is used usually when someone is away from their regular desktop which did not have the standalone player installed...

Are you sure you have put the SPR file in the right folder for the web player ? Have you made sure it is read-only ? Did you give it time ? It can sometimes take quite a few seconds for the web player to refresh the image.

hi Al

You lost me... I could not find any .spr file from your remote.zip file? I saw only xml, jpeg and png files in remote.zip file..

Sorry, I forgot that isn't covered in the instructions. An alternative solution to unzipping the ZIP file into \Custom Remote\ is simply to rename it as Custom Remote.spr, make it Read-only and put it with the other SPR files in ..../WebSlingPlayer/Remotes/

That is the method I use so maybe you have to do that ??

Tried the .spr method. It works for desktop player...

Did the same thing for web based player, unfortunately, it did not work out using the .spr method...

No more ideas I'm afraid. And I suspect there is no-one else in the world (except the Sling engineers, good luck trying to contact them) undertands this more than me.

Sorry

I will keep trying and let you know if I get it to show sucessfully.

Al - thanks alot for your help...really appreciate your patience with me too..

Glad to help, sorry we couldn't put the icing on the cake. Be grateful to know if you ever do figure out the problem.

huh...

I got it to work now for web player...

In addition to copying the custom skin's spr file to C:\Users\<user folder>\AppData\Roaming\Sling Media\WebSlingPlayer\Remote

We need to also copy the same spr file to C:\Users\<user folder>\AppData\LocalLow\Sling Media\WebSlingPlayer\Remote
- I kinda of suspected this requirement from this post here:
http://answers.slingbox.com/message/49091#49091

Alan - I did not see "C:\Users\<user folder>\AppData\LocalLow\Sling Media\WebSlingPlayer\Remote" being mentioned in your instruction.. perhaps an update to the instruction to reflect this?

Interesting. Personally I don't have a \Sling Media\ folder in my \LocalLow\ (Windows Vista), so obviously I have never done that. I wonder why you have one there and I don't ?

Are you running Vista SP1 on your computer... ? If so, this article maybe relevant: http://support.microsoft.com/kb/955555

I am running SP2 on my system....

Nope, SP2 And I do have a LocalLow folder, it just doesn't have a \Sling Media\ sub folder.

I see. In that case you are right that only slingmedia engineer maybe able to address...