JP1 Remotes

The Robman · Posted: Wed Aug 17, 2005 8:52 pm Post subject:

OK, I tried changing it and it broke the routine, so I changed it back and the routine is still broken, so the File Section is "out of order" until I can find the time to find a backup copy of the routine.
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ElizabethD · Advanced Member Joined: 09 Feb 2004 Posts: 2348

The Robman · Posted: Wed Aug 17, 2005 11:36 pm Post subject:

Well, the download button works again, at least, if you use the "Save Target As" option. Hopefully, it still works with Firefox, etc.

I will try and improve the button at some point, but not tonight!
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underquark · Expert Joined: 20 Jun 2005 Posts: 874 Location: UK

I've read a few "fixes" on the internet for this download problem but also a few articles that say that there isn't a perfect fix for all browsers. Mainly it seems that IE breaks with agreed convention in that it should download a file as per the file extension but, instead, gets clever and reads the file and downloads or displays it the way it thinks it ought to. So you might even manage to fix it for now but MS will move those goalposts again in the next update of the browser.

My advice (for what it's worth) -

1]Your server ain't broke so don't fix it; just put some advice in the NOTICE section at the beginning of the file download pages to use "Save Target As..." and also put it in the "Read This First..." sticky

2]Saving the text files as .zip files would probably work (haven't tested them all but any that I have opened as .zip files have worked fine when the text file has been extracted from it). This adds a little incovneniece to the user if they don't have the appropriate software to unzip it but it's not a major problem for most, though.

Personally, I'd go with option 1] as upsetting the least number of people.

The Robman · Posted: Thu Aug 18, 2005 3:58 pm Post subject:

I've found an MS bulletin that seems to imply that this is a known bug in MSIE, and it's fixable by downloading a service pack. I know that I don't have this problem downloading files at work, so I'm guessing that we have the service pack installed. I will try installing it myself at home (where I do have the problem) and report back.

Here's the bulletin...
http://support.microsoft.com/default.aspx/kb/267991

And you can download MSIE from here:
http://www.microsoft.com/windows/ie/
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The Robman · Posted: Thu Aug 18, 2005 6:27 pm Post subject:

The version of MSIE that I have at work is 5.50 and the one I have at home is 6.0, yet it's the home version that has the download problem.

Anyway, I just tried changing the Content-Type and the downloads now appear to be working on my MSIE 6.0. Could you guys check to see if you can download now without needing to do "Save Target As", especially if you have a different version of MSIE.
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Mark Pierson · Posted: Thu Aug 18, 2005 7:07 pm Post subject:

The Robman · Posted: Thu Aug 18, 2005 8:03 pm Post subject:

Thanks Mark, that's the same version that I have. I'll be able to report on 5.50 tomorrow, unless someone else beats me to it. Is anyone still using 5.0 or 4.0 ?
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underquark · Expert Joined: 20 Jun 2005 Posts: 874 Location: UK

Not all KM files by any means appear to be problematic but - for testing purposes - here are a couple of files that I see have caused download issues:

this one
this one too

(It occurred to me that I should have put links to my own files to boost my download ratings and make them appear real popular but that would be cheating Twisted Evil

)

The Robman · Posted: Fri Aug 19, 2005 7:18 am Post subject:

Both of those d/l OK for me now, how about for you?
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Mark Pierson · Posted: Fri Aug 19, 2005 9:26 am Post subject:

The Robman · Posted: Fri Aug 19, 2005 9:40 am Post subject:

Just confirmed using my work browser, which is 5.50 (SP2) and both files d/l OK here. I also checked that Firefox still works, and it does.
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Rob
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underquark · Expert Joined: 20 Jun 2005 Posts: 874 Location: UK

Working OK at work running Win2000 Professional and IE 6.0.2800.1106CO. Option to save works and Open results in it opening in Notepad. Can't try out the files at work on this machine nor even save them to disk but they look fine. Will try later at home WinXP, SP2, IE 6.xxx etc.)

Mark Pierson · Posted: Fri Aug 19, 2005 4:42 pm Post subject:

underquark · Expert Joined: 20 Jun 2005 Posts: 874 Location: UK

Well, you'd kinda hope that the KM import feature would work seeing as the upgrades in question are KM exports to begin with but yea, it works on my homw machine now (didn't before) - i.e WinXP, SP2, IE 6.0.2900.2180.xpsp_rtm.040803-2158.

Put this thread to bed now?