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The Robman Site Owner
Joined: 01 Aug 2003 Posts: 21246 Location: Chicago, IL |
Posted: Tue Feb 07, 2012 9:39 am Post subject: |
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prelude wrote: | ... we have developed a dedicated ticket system to replace direct email support, for any supports, you can submit a ticket at http://www.csbooth.com or send email to diygadget at csbooth dot com, a ticket will be automatically created for you. |
_________________ Rob
www.hifi-remote.com
Please don't PM me with remote questions, post them in the forums so all the experts can help! |
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prelude JP1 Vendor
Joined: 26 Jun 2004 Posts: 119 Location: Canada |
Posted: Tue Feb 14, 2012 5:01 pm Post subject: |
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The Robman wrote: | prelude wrote: | ... we have developed a dedicated ticket system to replace direct email support, for any supports, you can submit a ticket at http://www.csbooth.com or send email to diygadget at csbooth dot com, a ticket will be automatically created for you. |
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Thanks Rob! _________________ Get the coolest diy gadgets from http://www.diygadget.com today! |
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mathdon Expert
Joined: 22 Jul 2008 Posts: 4524 Location: Cambridge, UK |
Posted: Sat Jul 17, 2021 9:56 am Post subject: |
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Has anyone bought from, or otherwise successfully contacted, DIYGadget recently? I have submitted a support ticket and, later, a small order and had nothing other than automated acknowledgements of them. No money taken from my credit card in respect of the order. I have e-mailed the support address that the order acknowledgement came from, enquiring about the order status, and had nothing, not even an acknowledgement, in reply. I would like to know if anyone has had better success lately. _________________ Graham |
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jetstar52
Joined: 16 Oct 2003 Posts: 177 Location: Sacramento, CA |
Posted: Tue Jul 27, 2021 8:57 pm Post subject: Stuck in "processing" |
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No luck here, either. My 7/19/2021 order status is "processing." Credit card charge was processed. Opened ticket to inquire about the delay, and got no response. _________________ I used to have 5 remotes that controlled one thing each. Now I have 6 remotes that each control everything! |
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ardory
Joined: 24 Mar 2021 Posts: 1
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Posted: Mon Jun 13, 2022 9:44 pm Post subject: diygadget is still in business |
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I bought a JP1.x cable and a JP1.x to JP1 adapter on 6/6/2022 and received them today 6/13. Haven't tried them out yet, waiting for a help ticket reply to find out how to tell which is pin 1.
Update 6/14 I plugged in the USB cable. Apparently the USB cable uses the FTDI chip, the driver self-installed from Windows Update. |
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jetstar52
Joined: 16 Oct 2003 Posts: 177 Location: Sacramento, CA |
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The Robman Site Owner
Joined: 01 Aug 2003 Posts: 21246 Location: Chicago, IL |
Posted: Thu Jun 16, 2022 8:16 am Post subject: |
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The Robman wrote: | If you need to make it work with older EEPROM based JP1 remotes, you'll need a DIY Gadget JP1 EEPROM programming adapter $18 (+ $4 shipping):
https://www.diygadget.com/remote-control-accessories/jp1-2-1-3-to-jp1-adapter
These adapters usually do not have pin1 marked. To find pin1, feel the adapter over the heat shrink tubing and you'll notice that one side is flat whereas you can feel the components on the other side. Looking at the flat side, pin1 is marked with white dots in this photo:
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_________________ Rob
www.hifi-remote.com
Please don't PM me with remote questions, post them in the forums so all the experts can help! |
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