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Trouble Using Comcast/Motorola DCX3400 w/Slingbox AV

Posted: Sat Jul 10, 2010 11:57 pm
by ahelix
I can't get my Slingbox AV to control my Motorola DCX3400 box.

I saw the post here on the Slingbox Answers Forum about getting the Motorola DCX-3400 remote function to work. I used the file linked to here, but that has not worked for me.

I have a Slingbox AV with the following specs: hardware version 1.2.0, IR blaster version 2, firmware version 1.2.12 (2/4/09). I made sure SlingPlayer was closed, put the C0483_PL.bin file in /Applications/SlingPlayer/Contents/Slingbox Setup Assistant/Contents/Resources/SBAV/ on my Mac, re-ran the Setup Assistant and chose "Cable" then "Motorola" then "Other" and entered the code C0483. I got no error message, gave the power command lots of time, and none of the other buttons worked after completing the setup in regular use mode. I don't have a digital camera I can use to make sure my blaster is working, but I have two blasters that I have tried so I don't think that's the problem, and I know exactly where the IR receiver is on the box by using a bright light (and blocking that part blocks the normal remote's function). And I can't use betaremotes.slingbox.com because my Slingbox AV is too old for that.

Any ideas?

Posted: Sun Jul 11, 2010 4:22 am
by vickyg2003
I don't have a digital camera I can use to make sure my blaster is working.
Really? That's hard to believe in this day and age. Your cell phone doesn't have a camera? Nobdy that visits you has a cell phone with a camera?

Posted: Sun Jul 11, 2010 6:36 am
by alanrichey
As I said in your PM, we'll discuss this over at the answers.slingbox.com forum and report back any relevant findings to here.

Posted: Sun Jul 11, 2010 10:24 am
by ahelix
vickyg2003 wrote:
I don't have a digital camera I can use to make sure my blaster is working.
Really? That's hard to believe in this day and age. Your cell phone doesn't have a camera? Nobdy that visits you has a cell phone with a camera?
you know what, i do have a camera on my cell phone. i have a digital SLR but there's no LCD preview.

Posted: Sun Jul 11, 2010 11:01 am
by ahelix
darnit, the IR blaster isn't working as verified by my iPhone's camera... but neither does the extra (non-slingbox) IR blaster i had laying around. think it's worth buying another slingbox one? anybody have a link to buy one that should work with the slingbox?