XSight Touch Bad Keys

chrissezhi · Post by **chrissezhi** » Sun Nov 18, 2018 11:55 am

Hello all -

I have my XSight setup and working - however - when using DirectTV say hitting guide my OK , UP and Left keys do not work. I can use down and right with no issues. I also noticed that the Indicator (led below power) does not light when using the keys as well. I have a ZVOX remote as well and the mute does not work.

Any ideas?

Post by **The Robman** » Sun Nov 18, 2018 1:01 pm

Does this happen in all device modes, or just DTV mode?

chrissezhi · Post by **chrissezhi** » Sun Nov 18, 2018 5:37 pm

Thanks for the reply -

Sorry - when you say all Device Modes - how can I tell?

chrissezhi · Post by **chrissezhi** » Sun Nov 18, 2018 5:53 pm

Also - I posted the RMIR file located here if you would like to take a look -

https://jmp.sh/8sbFAJN

I just tried with my genie and same symptoms.

Post by **The Robman** » Sun Nov 18, 2018 5:56 pm

What I was trying to determine was whether you have a problem with the physical buttons or have the wrong codes programmed to them. In other words, if you have the problem when controlling the DTV but not when, let's say, controlling your CD player, I would assume it was codes that were the problem.

Btw, if you have a file for us to look at, please post it in our file section, the Diagnosis Area is the place for random files like this.

chrissezhi · Post by **chrissezhi** » Mon Nov 19, 2018 6:10 am

Thank you -

here is the link - http://www.hifi-remote.com/forums/dload ... e_id=25471

chrissezhi · Post by **chrissezhi** » Mon Nov 19, 2018 6:32 am

side note - just launched devices and went to TV - could pull up Menu - but not use keys up or enter (select).

Do you think it is bad keys not working?

Post by **The Robman** » Mon Nov 19, 2018 2:17 pm

Mdavej is really the expert on the Xsight, so I'm hoping that he can offer some insight. I'm moving this to the Xsight forum.

mdavej · Post by **mdavej** » Mon Nov 19, 2018 4:59 pm

I'll look at the file when I get a chance. But on the surface, looks like bad keys since it's happening on multiple devices. Can you get the up to work if you press really hard?

mdavej · Post by **mdavej** » Wed Nov 28, 2018 8:14 pm

I could not open your file because it was corrupt. Mathdon was kind enough to fix it and has replaced your original linked file with the fixed version. You had a power assist assigned to a non-existent device.

Besides that, I did not see any other problems with your config. So if you load the fixed version and your buttons still don't work, then the buttons have indeed worn out. Unfortunately nothing can be done in that case short of replacing the remote. This has happened to at least a half dozen of my Xsights after a couple of years.

xnappo · Post by **xnappo** » Thu Nov 29, 2018 4:36 pm

Just chiming in - same here. This and the 'up arrow' dying have killed probably four XSights for me. I was lucky enough to buy a bunch of them cheap, but when I run through them all I will be sad

MaskedMan · Post by **MaskedMan** » Thu Nov 29, 2018 4:37 pm

Try this for bad keys:

https://www.ebay.com/itm/Keypad-Button- ... :rk:2:pf:0

I bought one for the mx-900 remote, but haven't had to use it yet. Mine is made specially for the mx-900 remote, where link above is for individual keys for all kinds of models.

unclemiltie · Post by **unclemiltie** » Fri Nov 30, 2018 2:53 pm

The challenge is that the Xsight and similar remotes are extremely difficult to get apart, almost impossible to do without breaking something.

OP, you could try mapping the up/down functions onto the left/right buttons for a while. Many devices don't even use the left-right keys so this would be a good solution

Feuerbard · Post by **Feuerbard** » Thu Feb 07, 2019 12:25 pm

xsight touch and similar remote have metallic micro-dome keys

like that https://www.snaptron.com/products/pcb-p ... gx-series/

if they not centered right is it not work