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URC-8610 XSight Lite

 
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smirek



Joined: 21 Oct 2017
Posts: 2

PostPosted: Mon Oct 23, 2017 1:12 pm    Post subject: URC-8610 XSight Lite Reply with quote

Hi guys!

I have the pilot as in the topic.
After connecting the USB cable, the remote control is visible in "Devices and Printers" as follows "Digital Lite".
When I run the RMIR and the application "Download from remote", I get the message "No remotes found".
In the RDF folder there is USB8008 file (URC-8610 XSight Lite).
RMIR running on Windows 7
I would ask for your support.

I apologise for the poor English.

kind regards
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mathdon
Expert


Joined: 22 Jul 2008
Posts: 3005
Location: Cambridge, UK

PostPosted: Tue Oct 24, 2017 10:26 am    Post subject: Reply with quote

This can happen if you have put RMIR into the Program Files folder of Windows. That folder is read-only, and RMIR must be installed in a folder that is writeable.

If that is not the cause, please upload your rmaster.err file to the Diagnosis Area in the File Section. You will find the rmaster.err file in the folder in which you have installed RMIR. This file is rewritten every time you close RMIR, so you need to attempt a download, close RMIR and upload the file created by that failed attempt.

After doing the upload, you should post a link to that file here in this thread. If you don't know how to do that, just post a message to say that you have uploaded the file and we will find it.
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Graham
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smirek



Joined: 21 Oct 2017
Posts: 2

PostPosted: Wed Oct 25, 2017 6:00 am    Post subject: Reply with quote

Hi,

Great thanks to the tips.
I could not change the program Files folder attribute.
The solution to the problem was to run RMIR as an administrator.
Once again, thank you and greetings.
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mathdon
Expert


Joined: 22 Jul 2008
Posts: 3005
Location: Cambridge, UK

PostPosted: Wed Oct 25, 2017 7:25 am    Post subject: Reply with quote

No, you cannot change the folder attributes of the Program Files folder. I suggest you reinstall RMIR into a different folder, for example create a folder called RemoteMaster on your C drive and install RMIR in that. Then you don't have to run it as Administrator.
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Graham
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