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Posted: Tue Feb 07, 2012 8:39 am
by The Robman
prelude wrote:... we have developed a dedicated ticket system to replace direct email support, for any supports, you can submit a ticket at
http://www.csbooth.com or send email to diygadget at csbooth dot com, a ticket will be automatically created for you.
Posted: Tue Feb 14, 2012 4:01 pm
by prelude
The Robman wrote:prelude wrote:... we have developed a dedicated ticket system to replace direct email support, for any supports, you can submit a ticket at
http://www.csbooth.com or send email to diygadget at csbooth dot com, a ticket will be automatically created for you.
Thanks Rob!
Posted: Sat Jul 17, 2021 8:56 am
by mathdon
Has anyone bought from, or otherwise successfully contacted, DIYGadget recently? I have submitted a support ticket and, later, a small order and had nothing other than automated acknowledgements of them. No money taken from my credit card in respect of the order. I have e-mailed the support address that the order acknowledgement came from, enquiring about the order status, and had nothing, not even an acknowledgement, in reply. I would like to know if anyone has had better success lately.
Stuck in "processing"
Posted: Tue Jul 27, 2021 7:57 pm
by jetstar52
No luck here, either. My 7/19/2021 order status is "processing." Credit card charge was processed. Opened ticket to inquire about the delay, and got no response.
diygadget is still in business
Posted: Mon Jun 13, 2022 8:44 pm
by ardory
I bought a JP1.x cable and a JP1.x to JP1 adapter on 6/6/2022 and received them today 6/13. Haven't tried them out yet, waiting for a help ticket reply to find out how to tell which is pin 1.
Update 6/14 I plugged in the USB cable. Apparently the USB cable uses the FTDI chip, the driver self-installed from Windows Update.
Pin 1
Posted: Thu Jun 16, 2022 12:06 am
by jetstar52
Posted: Thu Jun 16, 2022 7:16 am
by The Robman
The Robman wrote:If you need to make it work with older EEPROM based JP1 remotes, you'll need a DIY Gadget JP1 EEPROM programming adapter $18 (+ $4 shipping):
https://www.diygadget.com/remote-contro ... p1-adapter
These adapters usually do not have pin1 marked. To find pin1, feel the adapter over the heat shrink tubing and you'll notice that one side is flat whereas you can feel the components on the other side. Looking at the flat side, pin1 is marked with white dots in this photo:
