dang circles, thats all i ran into yesterday was on hold and transfered so many times........ ARRG.
finally after disconected calls, wrong transfers i was told to call back tommorow ( today)
so i did, R10 comming soon........ no extra fee's no extra cost except the time on phone trying to stress the importance of the 30-sec skip i had previously on older unit for many years. ( 3 hours on phone yesterday +30mins today to solve my issue)
**** NOTE ****
those that think D* does not have good support, then i agree, HOWEVER --- talk calm, call operator by name to show some sort of respect, and then keep asking for that supervisors, supervisor when all else fails.
i cant complain other than long time on phone and repeated calls on my part.... but D* has given me my 30sec skip via R-10 and all is good as soon as i get it. D* is a little tougher than most companys, and operators you first talk too only have "SO MUCH POWER" .... after all the first operators might be lucky to make $8 /hr ... if that. dont get mad at them, they follow a script.
*** to sum this up ** if your new to DVR/tivo then the R-15 looks like it might have features. it is way different than tivo units in past from D* ... for somebody never used to TIVO functions the R-15 might be a learning curve to start from --- however TIVO is much better --- the R-15 is D*'s attempt of TIVO without using TIVO
so with that info ..... if you are used to tivo functions such as 30 sec skip, you will be very disapointed.
my old unit was 40gb, the R15 is 100gb and the R10 is 70gb.
i just wanted my 30 sec skip function back. --- so i downgraded from R-15 to R-10
*** again....... no cost for downgrading the R-15 to a R-10 ---- all shipping paid...... also no further contracts --- the same deal i got with R-15 in first place when my 40gb died.
but i have been customer for 10 years..... maybe thats why?
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final question do i enter codes on remote of r10 when i get it... (select, play, select, 3, 0, select) ?.. or is there a EFC# for that on R-10?
also......... do i need to re-program my 8910? or is the 1377 still good for the R-10 and work the same ?
i guess i got more research to do on this R-10 --- i just got off the phone with D* not even 10mins ago
thanks again for all the help:)
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MaskedMan wrote:Now, there is no 30 sec skip on R15. supposedly its coming in a future upgrade from DTV.
yes. and the supervisors, supervisors, supervisor tried telling me same thing.
i just said that has been a promise for over a "few months" now,.... and that i was not willing to wait till X-mas or after xmas to get that feature.
a feature i previously had....... a feature i enjoyed........ and with this R-15 ..... a feature i so dearly miss..
again......... all quiet.......... not yelling and calm.........and calling superviser by name:)
now the R-10 comming soon
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thanks again if anybody can give me R-10 links or info.......... specially on 30 sec skips
EFC for 30 sec skip?? or do i have to do it manually?
CrAzYodaz