Paramount+ Code for HiSense Roku TV

[MaskedMan]

For Paramount+ try efc 00116.

Sorry, I just saw this - that launches Prime Video as well.

What model of remote are you using, are you always mapping the efc to same key? Could this key be preset with Prime command that can't be changed?

[SysTech_Larry]

Have you updated the TV's software, lately?

Is this an old TV or recently purchased new?

[SysTech_Larry]

Ok, using the codes from the referenced rmdu's now launches Fubo instead, except for the NEC1 dev 4 from SysTech Larry, which seems to do nothing on my TV.

Truly appreciate everyone's help, even it turns out to be fruitless!

Is that in Roku dev 4.251 or Roku dev 234.199?

(That is expected of the latter.)

This is with Hisense Roku TV (NEC1 dev 4).rmdu

So:
Roku dev 234.199 launches Prime Video
Hisense Roku TV (NEC1 dev 4) does nothing
The others launch Fubo

Pretty sure I've got all of that straight!

Just want to check though that I'm doing this correctly. My configuration is using Roku dev 234.199 (the Roku TV Master File). What I've been doing is creating a new device, opening the other files and then copying the codes to my Roku TV 234.199 device. Is that the right way to do it? Because if I "open" one of the other .rmdu in my existing device, it seems to overwrite much of it, and other than Paramount+ it's all working. Plus the other files seem to be missing some of the other apps I need. Hope that makes sense.

Each upgrade needs to stay intact. (Just change the remote type, if necessary.) If you have three device buttons, put each upgrade on a different device button.* Rearrange the key assignments in a way that makes sense for your remote. Include the Paramount+ key on each device.

Try each device on your TV to see if one works better than the other. If Paramount+ always defaults to Amazon Prime, I am going to surmise that you have corrupted TV software.** (If most things work, your TV "sees" and recognizes your remote.)

Some protocols do not include functions & apps that others do. Roku dev 234.199 has more keys available than the other two.

*If you only have one device, load each setup code one at a time.
**If your second & third device get the same results, your remote is sending appropriately different signals, but the TV software is mishandling your request.

[chileboy]

For Paramount+ try efc 00116.

Sorry, I just saw this - that launches Prime Video as well.

What model of remote are you using, are you always mapping the efc to same key? Could this key be preset with Prime command that can't be changed?

I'm using the Acoustic Research / Nevo series of remotes...I have several of both the AR15/Nevo C2 & C3,,,bought a bunch over the years on eBay "just in case" because I love them.

[chileboy]

Is that in Roku dev 4.251 or Roku dev 234.199?

(That is expected of the latter.)

This is with Hisense Roku TV (NEC1 dev 4).rmdu

So:
Roku dev 234.199 launches Prime Video
Hisense Roku TV (NEC1 dev 4) does nothing
The others launch Fubo

Pretty sure I've got all of that straight!

Just want to check though that I'm doing this correctly. My configuration is using Roku dev 234.199 (the Roku TV Master File). What I've been doing is creating a new device, opening the other files and then copying the codes to my Roku TV 234.199 device. Is that the right way to do it? Because if I "open" one of the other .rmdu in my existing device, it seems to overwrite much of it, and other than Paramount+ it's all working. Plus the other files seem to be missing some of the other apps I need. Hope that makes sense.

Each upgrade needs to stay intact. (Just change the remote type, if necessary.) If you have three device buttons, put each upgrade on a different device button.* Rearrange the key assignments in a way that makes sense for your remote. Include the Paramount+ key on each device.

Try each device on your TV to see if one works better than the other. If Paramount+ always defaults to Amazon Prime, I am going to surmise that you have corrupted TV software.** (If most things work, your TV "sees" and recognizes your remote.)

Some protocols do not include functions & apps that others do. Roku dev 234.199 has more keys available than the other two.

*If you only have one device, load each protocol one at a time.
**If your second & third device get the same results, your remote is sending appropriately different signals, but the TV software is mishandling your request.

Ok, now I get it. Sorry for my ignorance. I'll give all of that a try. For some reason I thought I had problems in the past when I added more than one device of the same or similar type?

As I noted, everything works perfectly with the Roku TV Master File except the Paramount+ - can I add each protocol all at once as separate devices and within the Roku device I've already set up simply assign keys to the other devices?

This is a brand new HiSense 4K Roku TV 58R6E5. Immediately upon getting it last week, I checked for, downloaded and installed the latest firmware via the TV Settings menu.

[SysTech_Larry]

I am not familiar with your particular remote.

1. Change the remote type in the two new upgrades.
2. Assign the keys where they make the most sense & add a Paramount+ key (for both upgrades).
3. Open your current RMIR file and save it to Temp.
4. Choose the Device tab.
5. Click New at the bottom of the page. (It will open a blank Device Upgrade page.)
6. Click Open at the bottom of that page.
7. Choose one of your new upgrades.
8. Click OK on the bottom right.
9. Click Cancel in the popup box.
10. Note the new setup code.
11. Repeat steps 6-10 for the second upgrade.

Go back to the General tab. How many devices does your remote support?
(You can save your progress here, if you want to.)

[SysTech_Larry]

Does your OEM remote have a Paramount+ button?
If so, does it work?
If it does not, you may want to exchange your TV on that basis alone. (They are less likely to consider failures that are only seen using a universal remote.)

Also, you could exchange the TV if one of you OEM app buttons causes it to lock up (as previously described). If all of those apps are active, temporarily deactivate one and see if it locks up then. (You can reactivate it later without losing your subscription.)

[chileboy]

I'm on my way out for the day - heading into the city for a joint belated Mothers Day celebration with the kids for the wife + my birthday. I'll take a closer look at the list of steps you posted and give it a go either tonight or tomorrow.

The remote appears to be a standard Roku TV remote, it reads "Hisense Roku TV and in the battery compartment reads "Roku Mod: RC-ALIR 3026000172". No dedicated Paramount+ button, but has them for Netflix, Disney+, AppleTV+ and Prime Video.

Thank you!

[SysTech_Larry]

...Netflix, Disney+, AppleTV+ and Prime Video.

Do you have subscriptions for all four of them?

(That is quite likely a Roku 234.199 remote.)

[chileboy]

...Netflix, Disney+, AppleTV+ and Prime Video.

Do you have subscriptions for all four of them?

(That is quite likely a Roku 234.199 remote.)

Yes, it definitely seems a 234.199 since, as I said, everything else seems to work.

I have subs for Netflix and Prime. And have the apps installed for Disney+ and AppleTV+ although I don't have a current subscription for them. Didn't actually test the stock remote, jumped right into programming with JP1. Before I got this display I was using a Roku Ultra with a Samsung display - same AR15 remote.

I know the other app keys work because if I'm in one app and press a dedicated key for another it prompts "Exit [current app] and launch [target app]?"and gives Cancel/Continue options. I tried it with just about every app listed in the upgrade and, for at least the ones I have installed, they all seem to work. But if it's an app I don't have installed, it just prompts "Exit [current app]?" - doesn't seem to know what app it is - and if I choose "Continue" it locks up the TV. But honestly I'm not really concerned about that, as I won't be programming any of the soft keys for apps I don't actually have installed.

Regarding the steps you've outlined, I understand all off them - I've been using RMIR for quite awhile, I've programmed remotes for four separate setups (living room, bedroom, music room, home theater) and even uploaded one or two upgrade files myself awhile back. But I don't understand the 1st two steps:

1. Change the remote type in the two new upgrades.
2. Assign the keys where they make the most sense & add a Paramount+ key (for both upgrades).

Do I do that in the upgrade file itself somehow before opening it in RMIR?

Thanks again for all the help.

[SysTech_Larry]

Do I do that in the upgrade file itself somehow before opening it in RMIR?

If you are going to load a pre-filled upgrade, it needs to be set up for the remote you have.

You said that Paramount+ returns Amazon Prime in Roku 234.199. I wanted to see if it returns Amazon Prime in Roku 4.251 & NEC1 dev 4. If it does, that is not a remote problem; that is a firmware problem.

You said when you pressed an uninstalled app it crashed your TV. I proposed that you uninstall Disney+ and press the Disney+ key on your OEM remote (as a test). If that crashes, too, it is further evidence of a firmware problem, not a remote problem. Normally, pressing a key for an uninstalled app would ask if you want to install it (or return you to the home screen if that app is no longer available).

Even if the firmware is new, the memory where it is stored can be partially damaged.

[chileboy]

Do I do that in the upgrade file itself somehow before opening it in RMIR?

If you are going to load a pre-filled upgrade, it needs to be set up for the remote you have.

Ok, again, maybe I'm being dense.

The way I've always done my programming is generally: if it's a new remote, connect it via USB and "Download from remote". If I have a saved .rmir, I "File...Open" it. Either way, the software seems to correctly identify the remote (at least, it always has for my AR/Nevo remotes). Then I add a new device via the Devices tab, and in that device, open the appropriate upgrade (.rmdu) file. In this case, I opened the last saved .rmir for my remote, deleted the Roku device (which was my Roku Ultra, leaving intact the receiver and Bluray player devices since they hadn't changed), added a new device which I named "Roku TV" and in its configuration opened the the Roku Master TV 234.199 upgrade.

Am I doing this incorrectly? I honestly haven't used RMIR for a few years, since everything has been working and I haven't gotten any new equipment. I'm getting older, entirely possible I've forgotten some basics.

You said that Paramount+ returns Amazon Prime in Roku 234.199. I wanted to see if it returns Amazon Prime in Roku 4.251 & NEC1 dev 4. If it does, that is not a remote problem; that is a firmware problem.

You said when you pressed an uninstalled app it crashed your TV. I proposed that you uninstall Disney+ and press the Disney+ key on your OEM remote (as a test). If that crashes, too, it is further evidence of a firmware problem, not a remote problem. Normally, pressing a key for an uninstalled app would ask if you want to install it (or return you to the home screen if that app is no longer available).

Got it. I will try those activities specifically and let you know.

Even if the firmware is new, the memory where it is stored can be partially damaged.

Or a bug in the Hisense firmware?

Hopefully I'm not stretching your patience!

[SysTech_Larry]

When you are in the Device tab of RMIR, you can edit, create or add new upgrades as long as their setup numbers are different from what you have already. (In the Upgrade's Layout tab, you can assign the functions, like the Paramount+ app, to whichever key makes the most sense.) Once they are added, you can assign them to devices in the General tab of the RMIR file. (You may have to change their device types accordingly.) What devices are listed in your General tab?

Only run the Paramount+ test after you have all three upgrades properly loaded.

"Bug" is a less technical term, but it works.

[chileboy]

Ok, I did as you instructed.

The Paramount+ code from Roku 4.251 launches Fubo.

But the NEC Dev 4 properly launches Paramount+ - yaay!

The other Dev 4 keys also seem to work properly. I was thinking I'd just switch exclusively to that but unfortunately there's other functions that are lacking (no Apple+ or Disney+, which I churn back to from time to time, also I use the antennae, etc.) So I just mapped a soft key in my existing Roku TV device to the Paramount+ function on the NEC Dev 4 device, and all is well.

I also experimented with the issue of the TV locking up if I try to launch an app that isn't installed. First I did as you said, deleted the Disney+ app and then using the OEM remote I pressed the dedicated Disney+ key and...it did what is was supposed to, prompting me to install it. Then I tried it with my AR15 and it did the same. In fact, I can't replicate the issue now, although I tried only a couple of other apps. So I don't know. Maybe I had programmed one of those "obsolete" keys trying to see if it would launch Paramount+ and that tripped it up somehow? Let me know if you want me to pursue it further and I will.

But I'm happy now anyway. Can't thank you enough for your help!

[SysTech_Larry]

Cool.

As a follow-up (in Temp.rmir), I would like you to

1. click on the Device tab,
2. double-click on the Roku 4.251 setup code &
3. in the upgrade's Functions tab, look at the Paramount+ OBC.

Is it 105 or 107?

If you loaded it correctly, it should be 105.