JP1 Remotes

Give these two a try if possible:

- Home, Settings, Reset, enter 981, Factory Reset

- If the remote is still unresponsive, it may be stuck in firmware upgrade mode. To recover from that on the Xsight Color, press the Power, 1 and 3 buttons while putting the battery back in. On the Xsight Touch, press Power and OK while putting the battery back in. Then re-connected to PC and continue with the firmware upgrade

Thanks for the reply. I left it in its cradle overnight and it appears to have recovered. Weird... these things are a wee bit wonky.