JP1 Remotes Forum Index JP1 Remotes


FAQFAQ SearchSearch 7 days of topics7 Days MemberlistMemberlist UsergroupsUsergroups RegisterRegister
ProfileProfile Log in to check your private messagesLog in to check your private messages Log inLog in

DIY Gadgets experience?

 
Post new topic   Reply to topic    JP1 Remotes Forum Index -> Market Place
View previous topic :: View next topic  
Author Message
mlibbey



Joined: 02 May 2008
Posts: 9

PostPosted: Fri May 02, 2008 2:08 am    Post subject: DIY Gadgets experience? Reply with quote

Any one else seeing DIY Gadgets unresponsive? I bought a JP1 cable >2 weeks ago, and have sent multiple emails asking for a status without a peep. Is this par for the course, or should I start the paypal resolution process?
miles
Back to top
View user's profile Send private message
DaveM59



Joined: 06 Apr 2008
Posts: 34

PostPosted: Fri May 02, 2008 8:09 am    Post subject: Reply with quote

Saw your other post in Diygadget's sticky "announcement" topic. Interested parties should read our posts there.

I tried to initiate a resolution process but was told by Paypal that, since my payment has not been claimed, my only recourse is to wait.

Quote:
Thank you for contacting PayPal.


Since this payment was sent to a confirmed PayPal email address the
recipient will have to cancel it or wait 30 days for you to receive the
funds.
Transactions remaining unclaimed for 30 days will automatically be
canceled.


Depending on the original funding source, the amount of the canceled
payment will be credited to the sender's PayPal account or credit card.



Since your payment has been claimed, I think you should start the resolution process right away. It may be par for _this_ retailer, but 17 days with no response is unacceptable.
Back to top
View user's profile Send private message
prelude
JP1 Vendor


Joined: 26 Jun 2004
Posts: 119
Location: Canada

PostPosted: Sat May 24, 2008 5:20 am    Post subject: Reply with quote

Hi,

We were having problems with yahoo mails. Fortunately, we have developed a dedicated ticket system to replace direct email support, for any supports, you can submit a ticket at http://www.csbooth.com or send email to diygadget at csbooth dot com, a ticket will be automatically created for you. As for the orders, all JP1 USB cables will be sent out next week, we had problems with our order system, therefore there is a delay here. As compensation. we will ship an USB card reader along with the delayed order for free.

Sorry about that and thanks for your business!

diygadget.com
_________________
Get the coolest diy gadgets from http://www.diygadget.com today!
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic       JP1 Remotes Forum Index -> Market Place All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


 

Powered by phpBB © 2001, 2005 phpBB Group
Get Smart! the band's official homepage Rockabilly Central