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e34m5
Joined: 14 Oct 2003
Posts: 675
Location: Atlanta
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 Posted: Fri Feb 18, 2005 4:38 pm Post subject: USB interface check reports "SDA low" message |
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I just received a USB interface cable and cannot make it work. Two different computers, same problem.
I searched all the postings and have tried w/o batteries, with a battery reversed, plug the connector both ways.
No matter what it just doesn't like it. I bought the USB so I could use it on my laptop, alas......
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e34m5
Joined: 14 Oct 2003
Posts: 675
Location: Atlanta
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| Posted: Sat Feb 19, 2005 9:09 am Post subject: |
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Anyone?
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e34m5
Joined: 14 Oct 2003
Posts: 675
Location: Atlanta
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| Posted: Sun Feb 20, 2005 11:09 am Post subject: |
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Wow....no help whatsoever....hmm.
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Mark Pierson
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Joined: 03 Aug 2003
Posts: 3017
Location: Connecticut, USA
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| Posted: Sun Feb 20, 2005 11:21 am Post subject: |
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Are you trying this on Windows or Mac?
Are your USB ports enabled and properly configured on the PC/laptop?
Do you have the correct driver installed?
Do you have USB checked in IR's Interface menu?
Is Auto Check enabled on the Interface menu? If so, try unchecking it.
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e34m5
Joined: 14 Oct 2003
Posts: 675
Location: Atlanta
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| Posted: Sun Feb 20, 2005 5:06 pm Post subject: |
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| Mark Pierson wrote: | | Are you trying this on Windows or Mac?. |
Both. Same results. Windows on laptop as well as desktop. Both using XP.
| Mark Pierson wrote: | | Are your USB ports enabled and properly configured on the PC/laptop?. |
Yes. Is there something specific to look for in the setup.
| Mark Pierson wrote: | | Do you have the correct driver installed?. |
Delcom driver in both cases.
| Mark Pierson wrote: | | Do you have USB checked in IR's Interface menu?. |
Yes
| Mark Pierson wrote: | | Is Auto Check enabled on the Interface menu? If so, try unchecking it. |
Tried that already. I can't help but think there is something missing unless the cable is bad.
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Paul |
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Mark Pierson
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Joined: 03 Aug 2003
Posts: 3017
Location: Connecticut, USA
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| Posted: Sun Feb 20, 2005 6:30 pm Post subject: |
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| e34m5 wrote: | | I can't help but think there is something missing unless the cable is bad. |
It's possible the interface is bad. Have you said in other posts that you've used a USB cable before? If so, is this a new one? Does the old one work?
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The Robman
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Joined: 01 Aug 2003
Posts: 21234
Location: Chicago, IL
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| Posted: Sun Feb 20, 2005 6:54 pm Post subject: |
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| e34m5 wrote: | | Wow....no help whatsoever....hmm. |
I'm not ignoring you, it's just that I've never used a USB cable so I am not qualified to help in any way. I suspect that the majority of people here are using the Simple interface also, which is why the pool of people that can help you is extremely limited.
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Rob
www.hifi-remote.com
Please don't PM me with remote questions, post them in the forums so all the experts can help! |
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Mark Pierson
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Joined: 03 Aug 2003
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Location: Connecticut, USA
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| Posted: Sun Feb 20, 2005 7:13 pm Post subject: |
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| The Robman wrote: | | the pool of people that can help you is extremely limited |
Especially when their homemade USB interface has worked perfectly on every PC they ever tried it on!  
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e34m5
Joined: 14 Oct 2003
Posts: 675
Location: Atlanta
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| Posted: Mon Feb 21, 2005 3:52 pm Post subject: |
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Not home made. Purchased from one of our vendors. Trying to troubleshoot before sendinf back.
I guess I don't have much choice but to send it back.
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The Robman
Site Owner
Joined: 01 Aug 2003
Posts: 21234
Location: Chicago, IL
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| Posted: Mon Feb 21, 2005 4:22 pm Post subject: |
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Have you asked the vendor if they have any suggestions? I know that Tom (from Filebug) has tried helping people with USB issues before.
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Rob
www.hifi-remote.com
Please don't PM me with remote questions, post them in the forums so all the experts can help! |
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e34m5
Joined: 14 Oct 2003
Posts: 675
Location: Atlanta
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| Posted: Mon Feb 21, 2005 5:44 pm Post subject: |
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Yes. Tom did not have any suggestions other than to send it back. So I will.
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Paul |
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