Lookout tool seems to be offline

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MaskedMan
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Location: Boone, IA

Lookout tool seems to be offline

Post by MaskedMan »

Lookout Tool seems to be offline?
Edmund
The Robman
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Post by The Robman »

Yup, you're right. Unfortunately, there's nothing I can do because that one is hosted on Vicky's server, so she'll have to investigate it.
Rob
www.hifi-remote.com
Please don't PM me with remote questions, post them in the forums so all the experts can help!
vickyg2003
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Post by vickyg2003 »

Thanks for the heads up.

They did maintenance on my server on Oct 3 (no notice to me) and everytime they do it, they break my site.

Its up and running now.
Remember to provide feedback to let us know how the problem was solved and share your upgrades.

Tip: When creating an upgrade, always include ALL functions from the oem remote, even if you never plan on assigning them to a button. Complete function lists makes an upgrade more helpful to others.
The Robman
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Post by The Robman »

Just out of curiosity, what do they do that breaks it and what do you have to do to fix it?
Rob
www.hifi-remote.com
Please don't PM me with remote questions, post them in the forums so all the experts can help!
vickyg2003
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Post by vickyg2003 »

They move me to a new server where they are running the latest and greatest version of PHP.

1. If the old PHP version is available, I have them roll me back to the old version,. Takes them about an hour.

2. If they drop the old PHP version, I rewrite the code in the latest and greatest version of PHP, and then I just wait until they break it, and follow step 1 again each time they break it, until that doesn't work.

None of the cool tools I had purchased for my job work any more, and this is a pain in the neck to do by hand.
Remember to provide feedback to let us know how the problem was solved and share your upgrades.

Tip: When creating an upgrade, always include ALL functions from the oem remote, even if you never plan on assigning them to a button. Complete function lists makes an upgrade more helpful to others.
jetstar52
Posts: 177
Joined: Thu Oct 16, 2003 7:34 pm
Location: Sacramento, CA

Post by jetstar52 »

It appears to be down again.
I used to have 5 remotes that controlled one thing each. Now I have 6 remotes that each control everything!
The Robman
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Post by The Robman »

Vicky fixed it, so should be back online now.
Rob
www.hifi-remote.com
Please don't PM me with remote questions, post them in the forums so all the experts can help!
jetstar52
Posts: 177
Joined: Thu Oct 16, 2003 7:34 pm
Location: Sacramento, CA

Post by jetstar52 »

Working now. Thanks, Rob and Vicky!
I used to have 5 remotes that controlled one thing each. Now I have 6 remotes that each control everything!
MaskedMan
Tivo Expert
Posts: 1055
Joined: Tue Feb 10, 2004 3:54 am
Location: Boone, IA

Post by MaskedMan »

Has the lookout tool changed?
Edmund
The Robman
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Posts: 21884
Joined: Fri Aug 01, 2003 9:37 am
Location: Chicago, IL
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Post by The Robman »

I let Vicky know, but she won't have access to fix it for at least a week. I'll let you know what it's back up.
Rob
www.hifi-remote.com
Please don't PM me with remote questions, post them in the forums so all the experts can help!
vickyg2003
Site Admin
Posts: 7104
Joined: Sat Mar 20, 2004 12:19 pm
Location: Florida
Contact:

Post by vickyg2003 »

Sorry about that. Of course this happened during my migration to Florida, so I didn't have access to a real computer! It should be up and running now.
Remember to provide feedback to let us know how the problem was solved and share your upgrades.

Tip: When creating an upgrade, always include ALL functions from the oem remote, even if you never plan on assigning them to a button. Complete function lists makes an upgrade more helpful to others.
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