Remote not found

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andypag
Posts: 7
Joined: Sun Nov 27, 2016 3:46 pm

Remote not found

Post by andypag »

Hi I've plugged my Xsight Plus in using a standard USB2 cable. (I used the same cable to connect it to the EZRC software). On the screen of the remote it says USB connected, but when I hit download from remote, I get No Remote found...

Any suggestions? The only solutions I've found on here relate to driver issues on cables, but the remote was recognised with EZRC so I'm guessing that can't be it. I'm on windows 10.

Andy
andypag
Posts: 7
Joined: Sun Nov 27, 2016 3:46 pm

Post by andypag »

PS I have changed the regedit entry for the powermanagement to 0. And still no remote found.
3FG
Expert
Posts: 3442
Joined: Mon May 18, 2009 11:48 pm

Post by 3FG »

1) Make sure that menu item Remote\Interface is set to AutoDetect.
2) Check Help/About. Under interfaces, CommHID version 0.4 should be listed. And, you are using RMIR v2.04 , right?
3) Look in the RDF folder in the main RMIR installlation folder and ensure that the file USB8009 (URC-8620 XSight Plus).rdf is present.

If this doesn't work, start RMIR, attempt a download, and then find rmaster.err in the main RMIR installation folder. Put a copy of that in the Diagnosis File Section, and post a link to it in this thread.
andypag
Posts: 7
Joined: Sun Nov 27, 2016 3:46 pm

Solved

Post by andypag »

Thanks 3FG. Followed your steps and that lead me to realising it wasn't installed properly. Downloading now. :)
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