please need help with slingbox 500!

sergiolhnl · Post by **sergiolhnl** » Sun Apr 13, 2014 11:43 pm

im triying to upload custom bin to my slingbox but when I put the path for the bin file and press test nothing happens.
the next button stay gray and nothing happens.
and not show me error and nothing.
the bin im triying to upload is for cloud ibox and I select pvr as device type.

alanrichey · Post by **alanrichey** » Mon Apr 14, 2014 12:04 am

Try resetting the 500.

alanrichey · Post by **alanrichey** » Mon Apr 14, 2014 12:05 am

Should add that you might not be typing in the correct location. When you type in the final 'n' of the filename the code should appear below.

What EXACTLY are you typing in ?

sergiolhnl · Post by **sergiolhnl** » Mon Apr 14, 2014 5:14 am

I reset the box but the porblem still.
I put C:\V2010_PL.bin and C:\V2010_PL.BIN and nothing and im triying with diferents computers but the same problem

alanrichey · Post by **alanrichey** » Mon Apr 14, 2014 5:50 am

OK, we are duplicating effort here. Let's stick to the Slingbox forum and just report back on this forum.

Meanwhile, if you want me to try then e-mail me your Sling logon details to alan@rmrsoft.com and I will try from my computer.

sergiolhnl · Post by **sergiolhnl** » Mon Apr 14, 2014 11:18 am

Ok i send you the logon details thanks alan.

alanrichey · Post by **alanrichey** » Mon Apr 14, 2014 11:57 am

I get the same symptom as you. I can only assume the box is faulty.

Sorry

miaoichi · Post by **miaoichi** » Fri Apr 25, 2014 8:31 pm

alanrichey wrote:I get the same symptom as you. I can only assume the box is faulty.

Sorry

My Slingbox 500 has same issue as yours. you may check my post.
http://answers.slingbox.com/message/103127#103127

Post by **vickyg2003** » Sat Apr 26, 2014 5:42 am

Seems to me that the root (c:\) should be off limits for some programs on some platforms. Try creating a slingbox folder off the root and put the files in that folder.

alanrichey · Post by **alanrichey** » Sat Apr 26, 2014 5:51 am

Vicky: That won't be the problem. If the system can't see the BIN file it flags an error message. In this case nothing happens. I have actually tried to do the install on one of the boxes myself and saw the same symptoms, even though the identical procedure on my box is fine. Almost certainly a hardware problem. We are awaiting (more in hope than expectation) for a comment from the engineers.

Post by **vickyg2003** » Sat Apr 26, 2014 7:05 am

I'm hoping they will get to it faster than they are handling that learning site.

Again it might not like that root for a portion of the procedure. When I was first learning to work with vista I was running into issues with restricted folders all the time. Things wouldn't work and wouldn't kick up errors. I got burned by that enough to learn my lesson as a programer. As a software user you expect error reports but its just not working. If the software is using newer linked libraries that have security restrictions this could still be an issue. Many security updates deal with root access. So java, flash, silverligt types of applications will haveissues if they do things that are later deemed to be security risks. Bin files in rhe root just screams NO to me.

alanrichey · Post by **alanrichey** » Sat Apr 26, 2014 7:41 am

Sorry, but using Vista and WIN8.1 and the root has always been fine for me

That is also what I have recommend using for about the last 50 Custom Remotes and this is the first time this problem has arisen.

I do take your point though, when it comes to writing/updating files. Then I agree, UAC is a major limitation. But here we are simply reading them so there should be no problem.