JP1 Remotes

1. Device: CE Labs HD100RQ
2. Type of device: HDTV Tuner Set Top Box
3. Year: 2004
4. JP1/UEI Remote model: RS-1994
5. Do you have a JP1 cable? Yes
6. Still have original remote? No
7. Checked the file section? Yes
8. Checked Pronto file section (at R/C)? Yes
9. Partially working setup code? No
10 ...

Why can't I learn my Coolsat 5000 codes onto my RS 1994?

Thanks for any suggestions